PRODUCT DETAILS
Slouchy Beanie Winter Hat for Women - Slouch Oversized Cable Knit Hats - Warm Chunky Knitted Cap for Cold Weather
- Cozy And Cute: cable knit beanies are not only super warm, but they come in a mix of winter-ready colors to suit your style. Your selfies will speak for themselves.
- Slouchy Goodness: This oversized cable knit beanie is stretchy and fits just right. The generous size ensures your head and ears get covered all winter long. They're so slouchy and roomy no one will be able to tell on lazy hair days!
- Faux The Long Winters Ahead: Knitted using 100% premium acrylic yarn, this beanie is lightweight and easy to clean. We recommend hand washing and spot cleaning for best results.
- Look Great Anywhere: The stylish cold-weather hat for all your winter adventures. Perfect for walking, running, hiking, ice-skating, skiing & other outdoor activities.
- Sharing The Love: This slouchy cable knit beanie is super cute. Some customers have had to order several because their friends have taken theirs. Share the love!
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $39 | Free | 7 - 20 Business Days |
| Under $39 | $6.99 | 7 - 20 Business Days | |
| Others |
Over $39
|
Free | 10 - 25 Business Days |
| Under $39 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, different, or not working, firelyy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@firelyy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-firelyy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@firelyy.com